Shipping / Returns

Returns/Exchanges/Shipping

RETURNS

Returns are accepted only under the following conditions:

The return must be received by Lions Not Sheep within 30 days of purchase.

The returned item must be unworn and in new condition.

All returns are subject to a $5.00 restocking fee per package.

REFUNDS

After receiving the returned item, Lions Not Sheep will credit the customer's account for the original purchase price minus the $5.00 restocking fee. Lions Not Sheep will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Lions Not Sheep. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. In a case of a missing package on international orders we will offer a 70% refund, we will not be able to send out a second package. It is also your responsibility to contact the post office and file a claim for the missing package.

EXCHANGES/RETURNS

To return/exchange an item, print out your email invoice and mail that along with your item back to us at P.O. Box 970086, Orem, UT 8407 write on the invoice what you would like returned or exchanged. Once we receive it we will send you the new product or process a refund to your account.

LNS RETURN INSTRUCTIONS:

Please mail shirt along with short note with correction to be made too:

Lions Not Sheep

P.O. Box 970086, Orem, Utah 84097

Once we receive customer returned merchandise we will immediately take care of corrections that need to be made.  We will review your invoice and corrections you have given and will correct any errors made on our behalf.

If at any time you are having trouble with your return or have any unanswered questions, please send an email to support@LionsNotSheep.com. Thank you

 

Shipping:

Please allow 1 to 4 weeks for shipping during any of our giveaway promotions.